APSotW - the assignment

So following a bunch of great assignments, the last a great one from Andrew (aka Northern Planner), it's my turn to set the assignment.

What I thought I'd do is try and set something that feels very 'real world' in nature.  The majority of brands we spend our time working on are not new or 'challengers', rather they are established brands that are often number 1, 2 or 3 in their category.  They have a rich history, a lot of established associations in the minds of people and a lot to lose if you screw up.  More often than not our job is not about brand invention but about brand maintenance, re-expression and refreshment; the defensive not just the offensive role of communications. It's a rare treat to have a blank slate. 

So here's the challenge.  It's an American icon (at least on the supermarket shelves).  It's about Mr Clean:

This is the brief (I may have taken some liberty with the numbers but the general thrust is real):

Mr Clean been the leading brand in home cleaning products in the US since World War Two.  For many years, it's been a two brand battle in American cupboards with Clorox.  And then came along a young upstart called method.  Although its distribution is focused in the number 2 supermarket Target and its like-for-like product sales are overall a minor irritation to Mr Clean currently, it has quickly established itself as the brand with the most momentum in share term in Target and it has now signed a distribution deal with America's biggest retailer Wal-Mart.  It's clearly a real threat.  Our share of the category has been flat for over ten years, whereas method has gained 20% of sales in Target in less than five years.

P&G have become increasingly irritated by the success of this young upstart and feel they need to look beyond their existing agencies for new ideas.  Your boss has just pulled you aside to tell you that your agency has a brief fifteen minute window in three weeks to convince the P&G CMO Jim Stengel that you are capable of developing a new approach to refresh the brand to fight off this threat.  And this will primarily fall to you.  You don't work on the brand but management like the work you've done on the brands you currently work on and want a fresh perspective.  Which means your friend is the internet, not all the cabinets packed full of research and the relationships built up by the current account team.  One final complication.  The agency CEO is on vacation and you have to email him your presentation by September 15 so he can familiarize himself with it in time for the meeting.

So this is the task.  Develop no more than ten slides for a 15 minute presentation that shows an approach to how Mr Clean can begin to not just defend share but actually grow volume share and profit over the next two years.

Some things to think about:  What's the context?  What's the challenge?  What's the opportunity?  How should the brand be reframed (if at all)?  What can communications do? What's the strategic approach?  How might this manifest itself?  Who's the target audience - for brand growth, and the presentation itself?

As it's such a mainstay in the cupboards of American homes there's lots about it's history out there.  The internet is your friend and this, this, this, this, this and this are not bad places to start.

Clear?  Any questions drop a comment below.  Powerpoint slides or word docs emailed to me by 11.59PM EST September 14. 

Comments

[pooR]

This is a real toughie. Will surely give it a shot. yippee.

[Rob @ Cynic]

Ooooooh this is good, this is bloody good.

If this doesn't make brains hurt, nothing will. :)

[James]

Gareth,

Really interested in this assignment. Definitely going to give it a shot. On a tangent. I am new to the industry and have been devouring info sources on Account Planning. Would really like to get your point of view / tips etc.. I was in San Diego and saw your presentation on Seven Deadly Sins. Excellent btw. I am trying to convince my boss that they need to incorporate planning as they do not do so at present. If you have suggestions that would be great.

James

[gareth]

James

Shoot me an email on the link on the blog and we'll arrange a time to chat. More than happy to try and help

[mary]

curious, can we propose changes to their existing products / product portfolio?

[gareth kay]

If you think that is the answer, yes. this is about making a recommendation on how the brand can grow volume share so if the argument supports this then please do.

[NP]

Damn good, makes my brain bleed thinking about this one

[tempadventure]

good challenge gareth, i'm assuming anyone can have a crack?

[gareth]

absolutely

[till]

is there a chance that you review pdfs? i only got openoffices powerpoint-adaption and dont really feel comfortable with it.

[gareth kay]

absolutely fine

[house cleaning denver]

kikiclean.com, Thank you for freeing my home of dog fur. I don't know how you do it, but our whole family can breathe better now.

[House cleaning Seattle]

Very interesting piece you’ve written here. That is true that if you want to stay on the top, you always need to find something new (I mean new ideas, new approaches, etc). Really great post, thanks for sharing.

[Zip Repair]

Thanks for the post me informed about the topic.

[Belstaff Outlets]

It's great to hear from you and see what you've been up to. In your blog I feel your enthusiasm for life. thank you.

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[Grace Davis]

I did not not Mr. Clean and Clorox have been making names already in the US. I thought these are products made in my country because they are really cheap.